Itumeleng Maleta
@itumelengmaleta
Customer service and sales professional at Nedbank Ltd who managed customer relationships and contributed to business strategies.
South AfricaWhat I'm looking for
At Nedbank Ltd, I worked as a Service Consultant, managing relationships with internal and external customers and following up on queries. I also contributed to business strategies and reported on financial discrepancies.
Earlier at Nedbank Ltd, I tailored product recommendations to customers’ financial objectives and managed invoice validation and processing as a Finance Multifunctional Consultant.
As a Sales Consultant at Nedbank Ltd, I developed and implemented strategies to achieve sales goals, maintained sales records, and prepared SAP GL account reconciliations. I’m working toward becoming an industry expert in Sales, SAP, and CRM.
Experience
Work history, roles, and key accomplishments
Service Consultant
Nedbank Ltd
Feb 2016 - Jan 2023 (6 years 11 months)
Managed customer relationships and followed up on queries. Contributed to business strategies, generated financial discrepancy reports, and ensured compliance with regulations.
Finance Multifunctional Consultant
Nedbank Ltd
Jul 2014 - Jan 2016 (1 year 6 months)
Tailored product recommendations to customer financial objectives and sourced potential customers through networking. Managed customer invoices and ensured timely processing.
Sales Consultant
Nedbank Ltd
Mar 2013 - Jun 2014 (1 year 3 months)
Developed and implemented strategies to achieve sales goals. Maintained sales records, generated reports, and performed month-end reconciliation of SAP GL accounts.
Education
Degrees, certifications, and relevant coursework
Boston College
Post Graduate Diploma, Project Management
2009 - 2012
Completed a Post Graduate Diploma in Project Management from Boston College from 2009 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
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