Open to opportunities

JABULANI Gigaba

@jabulanigigaba

Message

Experienced sales consultant with a strong background in customer service.

South Africa

Message

What I'm looking for

I am seeking a role that values teamwork and offers opportunities for growth in the financial services sector.

I am a dedicated professional with extensive experience in customer service and cash handling within the banking and money lending sectors. My strong knowledge of banking services and products has equipped me to effectively assist clients in navigating their financial options. I pride myself on being a reliable and honest team player, known for my detail-oriented approach and strong organizational skills.

Throughout my career, I have successfully managed multiple projects simultaneously, demonstrating my ability to maintain a high degree of accuracy under pressure. My experience includes collaborating with senior managers to establish credit policies and procedures, interviewing loan applicants, and approving or rejecting loan applications based on thorough financial assessments. I am committed to continuous improvement and am always willing to take on additional responsibilities to help my team achieve its goals.

Experience

Work history, roles, and key accomplishments

Current

Senior Sales Consultant

Current

Rhino Money Loan

Collaborated with senior managers to set credit policies, lines, procedures, and standards. Interviewed loan applicants to provide and obtain information, and informed clients of available loans and credit options.

Customer Service

Branch Manager

Supreme Finance (Finbond Group Limited)

Nov 2016 - Jun 2018 (1 year 7 months)

Managed and monitored branch performance, including business and compliance. Developed and implemented sales and marketing plans to improve branch performance.

Financial Management Sales Management Marketing Strategy Compliance Management

Sales Consultant

Bridge Loans

Sep 2009 - Mar 2013 (3 years 6 months)

Sold various loans, cell phones, and insurance products. Recruited new customers and managed administrative tasks, including scanning and applying business rules.

Sales Customer Acquisition Administrative Support Business Rules

Branch Consultant

Finbond Mutual Bank

May 2014 - Oct 2016 (2 years 5 months)

Recruited new customers and retained existing ones, handling administrative tasks. Applied business rules and policies, and communicated problems to support functions.

Recruitment Customer Retention Administrative Support Business Rules Problem Solving

Education

Degrees, certifications, and relevant coursework

Sister Joans High School

High School Diploma, General Studies

Completed secondary education with a focus on lsiZulu, English, Afrikaans, Business Economics, and History. Achieved Grade 12 in 2005.

Ziphakamise Training Programme

Certificate, Computer Skills

Completed a training program focused on Introduction to PC, Microsoft 98, Microsoft Excel 2000, and Microsoft Word 2000. The course ran from February to March 2006.

Boston City Campus

Certificate, Business and Computer Skills

Undertook a course covering Introduction to PC, Windows, Spreadsheets, General Office Practice, Introduction to Business Accounting, Principles of Credit Control, and Practical Bookkeeping. The program was completed between June 2015 and December 2016.