nb krafts User

I’m a motivated, results-driven Sales Consultant and Administrator with a strong record of customer service, communication, and relationship management. I build lasting client relationships, meet sales targets, and support operations in fast-paced environments.

At ABSA Bank (Aug 2015 – Aug 2025), I conducted consultations to understand client needs and provided tailored financial solutions. I promoted and presented the bank’s products and services, generated leads through referrals, networking, phone calls, emails, and social media, and analyzed market trends and sales statistics to identify new opportunities.

I consistently met and exceeded monthly sales targets while maintaining accurate records of client interactions and sales activities in the CRM system. I also addressed client queries and resolved concerns quickly, strengthening customer satisfaction and retention.

Earlier, as an Administrator (Aug 2010 – Aug 2015), I managed office communications, coordinated schedules, and supported daily office operations. I maintained office supplies inventory, processed and filed documents accurately and confidentially, and assisted with report preparation and data capturing—streamlining office processes and improving operational efficiency.