Just Matt
@justmatt
Sales and business development professional focused on acquisitions, client retention, and post‑sales customer success.
KenyaWhat I'm looking for
I’m a business developer and sales specialist who loves turning strong funnels into results—acquisitions first, then retention that keeps clients coming back. I bring hands-on experience across B2B and customer-facing sales, with a clear focus on post-sales support and client care.
Across roles from telesales to customer sales, I’ve led direct sales efforts, cold calling, lead generation, and sales process execution while using tools like Salesforce.com and HubSpot Sales Hub. I also coach and train teams in customer service operations to improve experience, satisfaction, and floor efficiency, and I stay flexible within 40–80 hours a week.
Experience
Work history, roles, and key accomplishments
Reach out on: justmatt1083@gmail.com
Customer Sales Specialist
Freelance
Mar 2026 - Present (4 months)
Provided customer sales, post-sales support, and customer acquisition/relationship management services. Managed onboarding and customer satisfaction through direct sales and sales operations.
Always an Asset; Never a Liability
My main role is to make sales for the company, because business is what drives me.
Provide coaching for onboarded staff.
Assist in floor support of agents and Team Leaders
Assist in training and managing new agents.
Provide solutions for clients on incoming call-type scenarios.
- To deliver on sales quotas as were set out by the company
- To maintain relations with clientele in the assigned international campaigns.
- To aid in the increment of company assets as an agent of the company
- To coach other agents, providing both on-call and offline assistance, shortening times spent on calls thus increasing floor efficiency.
Sales representative at CCI Kenya.
Performed data entry and data analysis tasks and supported customer relationship management activities.
Education
Degrees, certifications, and relevant coursework
Cloud Factory Academy
Certificate, Business/Office Automation/Technology/Data Entry
2019 - 2019
I happened upon a seminar where I learned the most interesting topics regarding data processing and artificial intelligence. Along the way, I picked up some interesting skills like; Image Annotation and Image transcription whose applications have furthered progress in many fields from sports to military-intelligence.
Africa Digital Media Institute - ADMI
Certificate in Sound Engineering, Sound Engineering
2016 - 2018
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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