Justin MayesJM
Open to opportunities

Justin Mayes

@justinmayes

Results-driven customer service representative with 8 years of experience.

United States

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

As a dedicated customer service representative with over 8 years of experience, I have honed my skills in delivering exceptional support and service. My journey began at Best Buy, where I excelled in remote customer service, retail sales, and technical installations. I am passionate about enhancing customer satisfaction and have a proven track record of troubleshooting technical issues effectively.

Throughout my career, I have utilized CRM systems to manage customer interactions and ensure timely follow-up. My experience includes providing product recommendations, conducting follow-up communications, and gathering feedback for continuous improvement. I thrive in fast-paced environments and am adept at managing multiple responsibilities while fostering positive customer relationships.

In addition to my customer service expertise, I have a strong technical background, having performed in-home and in-store installations of electronic devices. I take pride in providing technical support and training to customers, ensuring they are satisfied with their purchases. My commitment to excellence is reflected in my achievements and my ability to contribute to team success.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

GA

Global Leadership Academy

2022 - 2024

Central Piedmont Community College logoCC

Central Piedmont Community College

Associate of Business Management, Business Management

2014 - 2017

Grade: 3.85

Completed an Associate of Business Management with a strong focus on customer service and technical support skills. Achieved a GPA of 3.85, demonstrating commitment to academic excellence.

Tech stack

Software and tools used professionally

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Justin Mayes - Customer Service Representative - Best Buy | Himalayas