Open to opportunities

Junior Mauricio Juarez Centeno

@juniormauriciojuarez

Message

I resolve complex Azure cloud issues across apps, containers, storage, and virtual machines.

Costa Rica

Message

What I'm looking for

I'm looking for opportunities where I can solve challenging cloud and application issues, keep learning new technologies, contribute to team success, and support customers through reliable cloud-native solutions.

I've supported Microsoft customers and partners across Azure App Services, Container Apps, Spring Apps, Storage, and Virtual Machines, resolving platform failures, performance issues, migrations, and production deployment challenges. I guide cloud-native adoption across .NET Core, Java, Python, Node.js, and PHP workloads.

Previously, I supported Dynamics 365 Business Central as a senior escalation point and built e-commerce solutions with Magento, Liferay, Java Spring Boot, and PHP. I enjoy learning new things, embracing challenges, sharing knowledge with teammates, and improving customer outcomes.

Experience

Work history, roles, and key accomplishments

Azure Support Engineer - App Services

Microsoft

Nov 2021 - Jul 2026 (4 years 8 months)

Drive resolution of complex cloud infrastructure issues for customers and partners across Azure Web Apps, Container Apps, and Spring Apps. Guide customers through end-to-end development lifecycles and lead root-cause analysis of production performance degradations.

Azure Azure Container Apps .NET Core Java Python PHP Docker Kubernetes Root Cause Analysis Thread Analysis Cloud Architecture Containerization DevOps CI CD

Azure Support Engineer - Storage

Tek Experts

May 2021 - Nov 2021 (6 months)

Delivered advanced technical support for Azure Storage Accounts, troubleshooting connectivity, data migration, and Azure File Sync issues. Mentored peers and established scalable support patterns to reduce mean time to resolution.

Azure Storage File Storage Data Lake Azure Active Directory Networking Data Migration AZCopy Robocopy Azure File Sync Troubleshooting Mentor

Azure Support Engineer - Virtual Machines

Tek Experts

Mar 2021 - May 2021 (2 months)

Led technical support for Azure Virtual Machines, diagnosing connectivity, performance, OS-level failures, and deployment issues. Championed knowledge-sharing and developed reusable troubleshooting frameworks.

Virtual Machines Networking RDP SSH Migration PowerShell CLI Troubleshooting Knowledge Sharing

Dynamics 365 Senior Support Engineer

Tek Experts

Mar 2020 - Feb 2021 (11 months)

Served as senior technical advisor and escalation point for Dynamics 365 Business Central, providing guidance on complex ERP scenarios. Drove technical readiness through mentoring, case reviews, and knowledge sharing.

Dynamics 365 Business Central AL Development ERP Data Migration Mentor Escalation Management Technical Support

Dynamics 365 Support Engineer

Tek Experts

Apr 2019 - Mar 2020 (11 months)

Provided end-to-end technical support for Dynamics 365 Business Central, resolving issues across ERP configurations, AL extensions, data migrations, and integrations. Led collaboration with product teams and improved processes.

Dynamics 365 Business Central ERP AL Extensions Data Migration Integration Order Processing Payments Bank Reconciliation Warehouse Management Power BI CRM Outlook

Software Engineer

Imagineer Customer Experience

Aug 2017 - Jan 2019 (1 year 5 months)

Developed e-commerce solutions using Magento and Liferay, building custom modules and CMS. Deployed and configured NGINX and Apache for e-commerce platforms.