Junior Alexis Cadena Daza

Built an automated lead capture and nurture system using Lovable, n8n, Claude API, Airtable, and Gmail SMTP, delivering AI-personalized emails with zero manual work. Designed a Content OS for automated weekly idea generation, performance reporting, and scheduling alerts, and delivered a full webinar launch infrastructure including a GHL funnel and multiple automations.

Completed 15+ website SEO audits using SEMrush, Screaming Frog, and PageSpeed Insights, identifying technical issues and delivering optimization recommendations. Supported client proposals by analyzing competitors and integrating SEO, content, and web design strategy, maintaining 100% accuracy on deliverables under tight deadlines.

Managed 50+ customer interactions daily via Salesforce, maintaining 90%+ customer satisfaction and 95% adherence to response-time targets. Resolved complaints and improved revenue outcomes by promoting to retention, achieving a 20% conversion rate on upsell and retention calls.

Streamlined scheduling and document management processes, reducing administrative time by 20% across the team. Optimized office inventory and vendor management to cut supply costs by 15%, maintaining 98% accuracy in data entry and document processing.

Designed and delivered 18 educational workshops on management, marketing, and networking for 75+ project beneficiaries. Coordinated events and stakeholder meetings across multiple initiatives and developed market research and business model documentation to support strategic planning and growth.

Completed a Bachelor’s degree in Business Administration at Universidad del Cauca in Popayán in 2018.