Open to opportunities

Hemily Silva

@hemilysilva

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Marketing and operations professional integrating AI-assisted workflows to scale content, research, and productivity.

Colombia

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What I'm looking for

I’m looking for a role where I can integrate AI tools into research, content creation, and operational workflows—turning messy processes into scalable systems that boost productivity and efficiency while I keep learning and solving problems.

I’m a hybrid professional working at the intersection of Marketing, Operations, and AI-assisted workflows. I’m recognized for rapid skill acquisition, strong analytical thinking, and the ability to structure systems that improve efficiency.

In sales, I managed high-volume customer interactions while strengthening communication and problem-solving, and I developed persuasive techniques that improved upselling opportunities and customer satisfaction. As a digital content creator, I research complex topics and translate them into clear, engaging content, experimenting with AI tools for research, ideation, and scalable content workflows.

Through projects like my AI-Assisted Onboarding System, I design documentation architecture and workflow systems in Notion to reduce onboarding friction and improve knowledge transfer. I also conduct personal market research to build disciplined, risk-aware decision-making backed by structured analytical notes.

Experience

Work history, roles, and key accomplishments

Sales Associate

Hospitality Industry

Managed high-volume hospitality customer interactions while maintaining strong communication and problem-solving in fast-paced conditions. Developed persuasive communication techniques that improved upselling opportunities and customer satisfaction.

Customer Service Upselling Persuasion Problem Solving Multitasking Fast Paced

Digital Content Creator

Independent Project

Developing a tech-focused digital media project by researching complex topics and translating them into clear, engaging content. Used AI tools to support research, ideation, and scalable content workflows while building structured documentation systems.

Workflow Management AI Research Prompt Engineering Content Strategy Perplexity AI