Juliette NicoletteJN
Open to opportunities

Juliette Nicolette

@juliettenicolette

Dedicated customer service professional with a passion for client satisfaction.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth and development in a collaborative environment.

I am a passionate and dedicated customer service professional with a proven track record of exceeding customer expectations. My ability to deliver exceptional service stems from my attentive listening, empathy, and strong problem-solving skills. I take pride in anticipating customer needs and providing personalized solutions that ensure their satisfaction. Representing the company brand with professionalism and integrity is my commitment.

Throughout my career, I have demonstrated the ability to handle challenging situations with patience and diplomacy, resulting in positive outcomes and customer loyalty. In my current role as a Customer Service Representative at DENSO, I provide unparalleled service through remote channels, addressing inquiries and resolving complaints effectively. My experience as a Client Relation Specialist at TTEC further honed my skills in advocating for client needs and developing innovative strategies to align our services with their objectives.

Experience

Work history, roles, and key accomplishments

DE
Current

Customer Service Representative

DENSO-Athens

Jan 2020 - Present (5 years 6 months)

Provided unparalleled customer service through remote channels, exhibiting professionalism, empathy, and expertise in addressing diverse inquiries and concerns. Diagnosed and troubleshooted technical issues with products or services remotely, guiding customers through step-by-step solutions.

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, General Studies

1996 - 2000

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.

Tech stack

Software and tools used professionally

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