Tiesha Moore

I am a dedicated and customer-focused Remote Customer Service Representative with over 5 years of experience in providing exceptional support to customers through various channels including phone, email, and chat. My strong communication skills and ability to work independently in a fast-paced remote environment have allowed me to effectively resolve issues and ensure customer satisfaction.

During my tenure at Geico, I responded to customer inquiries and maintained accurate records in CRM software, while also collaborating with team members to enhance service processes. At Apple, I managed a high volume of customer interactions, improving satisfaction ratings through effective complaint resolution and technical support. I am committed to continuous improvement and am currently pursuing an Associate of Science degree at Middle Georgia State University.