At iSON BPO International, I handled over 150 customer interactions daily across calls, email, and chat while maintaining high satisfaction ratings.
I resolved customer issues and complaints, shared accurate product information, and updated customer records in CRM systems.
At FairMoney Microfinance Bank, I engaged customers over calls and messages, recommended suitable products, and answered questions to help customers sign up.
As Personal Assistant to Principal at Childland International School, I managed inquiries, coordinated meetings, and maintained organized documentation.
