Chimezirim Angela

I’m a customer-focused support professional who handles client communication through phone, email, and chat—built for remote work environments. I’m detail-oriented and driven by strong communication, active listening, and fast resolution of inquiries.

As a self-employed Remote client support assistant (01/2024–Present), I respond to inbound client questions while maintaining high customer satisfaction. I manage client scheduling and appointment coordination, resolve concerns with timely solutions, and keep accurate client records through consistent data entry.

Previously, as an Administrative Assistant at Imac International School Nigeria (02/2023–10/2024), I supported daily operations and improved document handling. I maintained student records for 200+ students, processed 50+ documents per month with 100% accuracy, and assisted with organizing and filing 200+ documents to improve retrieval time by 40%.

I bring a calm, organized approach to multitasking—handling multiple requests daily while staying on time and accurate. I’m comfortable working with Microsoft Office and Google Workspace, and I’m passionate about supporting students and clients through positive service experiences.