Joy Jacob

Developed and executed data-driven social media strategies to enhance brand awareness. Created engaging content across multiple platforms and monitored performance metrics to refine marketing strategies.

Led outreach efforts through cold calling and email marketing to nurture prospective students. Managed the enrollment pipeline using HubSpot CRM, optimizing communication for higher conversion rates. Pioneered the launch of Global Learning Exchange in Nigeria, overseeing the development of the GLX Hub and conducting promotional events.

Engaged with prospective students through various outreach methods, providing detailed program information. Developed strategies to capture student interest and represented the institution at education fairs, fostering connections and increasing awareness of learning opportunities.

Managed a team of customer service representatives and developed marketing campaigns to enhance customer engagement. Oversaw customer relationship management and utilized CRM systems for sales tracking and reporting.

Managed a team of tailors and ensured smooth workflow in operations. Provided personalized customer service and handled procurement and budgeting for tailoring materials, maintaining high-quality service standards.

Activities and societies: Pioneered the launch of Global Learning Exchange (GLX) in Nigeria, conducting school fairs, webinars, and on-site visits to promote GLX programs.

Led strategic outreach efforts through cold calling, email marketing, and direct engagement to identify and nurture prospective students. Managed and optimized the student enrollment pipeline using HubSpot CRM, tracking lead progress and personalizing communication for higher conversion rates.

Activities and societies: Represented the institution at education fairs, media interviews, and school visits, fostering meaningful connections.

Engaged with prospective students through email marketing, cold calling, and strategic outreach, providing them with detailed information on various educational programs.

Activities and societies: Developed and executed strategic marketing campaigns to drive customer engagement and increase brand awareness.

Managed a team of six customer service representatives, overseeing daily operations and ensuring excellent customer experiences.

Activities and societies: Provided personalized customer service, assisting clients in choosing designs that complemented their body types.

Managed and supervised a team of three tailors, overseeing daily operations and ensuring smooth workflow.