Open to opportunities

Samuel Eziuzor

@samueleziuzor

Customer-focused admissions specialist driving student recruitment, engagement, and conversion through data and relationship management.

Nigeria

Message

What I'm looking for

I seek a role where I can drive student recruitment and admissions conversion using strong communication, data-driven strategies, and relationship-building in a collaborative environment.

I am a customer-focused professional with strong communication and advisory skills, experienced in student guidance, lead generation, and remote customer support.

I have supported prospective students through full admissions journeys, built and managed lead pipelines via referrals and social media, and maintained up-to-date knowledge of UK university programs and admission criteria.

My background includes remote customer service roles where I delivered high-quality service through timely follow-ups, clear communication, and accurate documentation of interactions.

I leverage data and digital tools—including Advanced Excel, Power BI, and Tableau—to improve engagement, conversion, and reporting for recruitment efforts.

Experience

Work history, roles, and key accomplishments

Current

Remote Student Support Assistant

Current

International Education Consulting

Jan 2023 - Present (3 years)

Provided personalized guidance to prospective students on UK university programs and guided applicants through the full admissions journey from enquiry to enrolment, increasing pipeline conversion through targeted follow-ups.

Student Recruitment Lead Generation CRM Customer Service Communication Data Reporting

Customer Service Representative

Online Services & Support Platform

Aug 2021 - Dec 2022 (1 year 4 months)

Responded to customer enquiries via email, chat, and phone, maintained accurate records, and supported onboarding and sales processes to ensure high client satisfaction and smooth service adoption.

Customer Support Email Support Phone Support CRM Onboarding Documentation Relationship Management Troubleshooting

Sales & Community Engagement Associate

Education & Training Services

Feb 2019 - Jul 2021 (2 years 5 months)

Engaged prospective students through outreach and events, supported lead generation and conversion strategies, and managed social media promotions to strengthen brand presence and community engagement.

Lead Generation Community Outreach Sales Support Stakeholder Engagement Reporting Communication