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Joanna Onwuchekwas

@joannaonwuchekwas

International Student Recruitment Advisor at UNICAF who earned four Global Salesperson of the Year awards.

Nigeria
Message

At UNICAF, I guide prospective students from their first inquiry and programme selection through application support, admissions guidance and enrollment. I also support webinars, education fairs and recruitment campaigns, and track applicant progress in Zoho CRM and Salesforce.

I’m a four-time UNICAF Worldwide Global Salesperson of the Year recipient and was recognized as Most Valuable UNICAF Student Representative in Nigeria. I reported a 90% recruitment conversion performance rating and increased student renewal rates by 18% through relationship management and student engagement.

Experience

Work history, roles, and key accomplishments

UNICAF logoUN
Current

International Student Recruitment Representative/Advisor

UNICAF

Jan 2018 - Present (8 years 10 months)

Managed prospective students through the recruitment journey, from initial inquiry to enrollment, providing guidance on programmes and admissions. Supported recruitment campaigns, maintained pipelines using CRM systems, and coordinated with stakeholders to ensure timely application processing.

Central Bank of Nigeria logoCN

Customer Service & Administrative Associate

Central Bank of Nigeria

Jun 2011 - Dec 2014 (3 years 6 months)

Provided customer service support and guidance, directing customers to relevant financial services and support channels. Processed service requests, maintained accurate records, and participated in customer outreach activities.

Education

Degrees, certifications, and relevant coursework

AI

AATSWA (ICAN)

Diploma, Accounting

2013 - 2015

Diploma in Accounting from AATSWA (ICAN) from 2013 to 2015.

FU

Federal University of Agriculture, Umudike

Bachelor of Science, Banking & Finance

2007 - 2010

B.Sc. in Banking & Finance from Federal University of Agriculture, Umudike, Abia State, from 2007 to 2010.

ET

edX (Massachusetts Institute of Technology)

Diploma, Customer Service

Diploma in Customer Service from edX (Massachusetts Institute of Technology).

Tech stack

Software and tools used professionally

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