Joshua Varner

As COO and Integrator, I partnered closely with the CEO to lead operational strategy, organizational growth, and execution across the business. My focus was building the leadership systems, accountability, and operational discipline required to scale while improving profitability and customer experience.

Selected Accomplishments
Helped drive 60% revenue growth while improving operational maturit

Worked as Member at Fractionals United.

I coach founders, executives, and emerging leaders through the challenges that come with growth, leadership, and organizational change. My coaching focuses on building clarity, strengthening accountability, improving decision making, and helping leaders become the people their organizations need next.

Coaching areas include:
• Executive Leadership
• Leadership Development
• Accountability
• Co

Founded Pivot Point to help growing organizations strengthen operations, develop leadership teams, and bridge the gap between strategy and execution.

Worked with business owners to improve organizational accountability, operational efficiency, leadership effectiveness, and long term strategic execution through EOS® principles and operational best practices.

Areas of focus included:
• Operational

Served as CEO while implement EOS as the organizations Integrator. I led the organization's strategic direction, operational execution, and overall business performance. Partnering closely with the leadership team, I focused on transforming the company into a scalable, process driven organization while strengthening financial performance, operational accountability, and company culture.

Key accom

Developed strategic relationships with clients to identify technology talent needs and deliver recruiting solutions across infrastructure, cloud, enterprise systems, and digital transformation initiatives. Focused on consultative business development and long-term client partnerships.

Developed strategic partnerships and helped organizations improve cybersecurity, managed IT, and technology strategy while building long term client relationships that supported business growth.

Led inside sales, customer service, eCommerce, and operational performance for the Portland, OR and Tacoma, WA locations. Partnered with ownership to improve profitability, drive strategic initiatives, and build scalable operational processes while successfully leading the organization through the acquisition of Performance Warehouse by National Performance Warehouse. Focused on developing high-pe

Led inside sales, customer service, eCommerce, and operational performance for the Portland, OR and Tacoma, WA locations. As a member of the leadership team, I partnered with ownership to improve profitability, execute strategic initiatives, and build scalable operational processes while successfully leading the organization through the acquisition of Performance Warehouse by National Performance

Bachelor of Science in Applied Mathematics with a minor in Statistics. Served as Finance Officer for ASOIT, managing the student government budget and developing financial governance processes supporting more than 50 student organizations.

· Reorganized 89 existing projects with little or no existing information. Developed and implemented project plan to include tracking personnel assignments, consultant selection and management, budgets, schedules, work programs and key milestones.
· Successfully implemented an additional 75+ WIFI network projects simultaneously from inception to completion within time schedule and budget constr

Led service delivery and operational performance across multiple client programs, overseeing more than 400 employees while driving revenue growth, operational excellence, and client satisfaction. Partnered with executive leadership to scale operations, improve profitability, and deliver consistent results across a rapidly growing business.

Key Accomplishments
• Increased revenue by 39% within six

Led customer experience operations while partnering with General Motors on operational improvement initiatives and leadership development.

Key Accomplishments
• Designed and launched the One Call Resolution and Hot Leads programs, which were later adopted across General Motors
• Led and coached 30 Customer Relationship Managers responsible for operational performance and customer satisfaction
• I

Led operational teams in a high-volume contact center environment, focusing on leadership development, employee engagement, and operational performance.

Key Accomplishments
• Reduced employee attrition from 100% to 50% within three months by implementing leadership development, training, and employee engagement initiatives
• Designed and delivered soft skills training for more than 800 employees

Activities and societies: Finance Officer for ASOIT, managed student government budget and financial governance processes.

Pursued a Bachelor of Science in Applied Mathematics with a minor in Statistics, while serving as Finance Officer for ASOIT, managing the student government budget and supporting over 50 student organizations.