At THE STREAM GROUP, I lead day-to-day operations and organizational performance across a nationwide real estate investment portfolio exceeding $10M in assets. I increased occupancy by 20%+ within 12 months, contributing to $1.3M+ in additional NOI.
I partner with the founders on enterprise strategy, growth planning, and organizational structure, aligning Finance, Operations, Property Management, Project Management, and IT around scalable processes and performance measures.
At JUST ONE DIME, I owned a $4M+ P&L and reduced operational costs by 45% through vendor and third-party logistics negotiations while maintaining and improving service levels. I also built end-to-end operating infrastructure across customer operations and related functions.
Earlier, I led operations at ASURION and METLIFE, applying performance management, workforce planning, and Six Sigma methods in customer, technical, healthcare, and regulated insurance operations. I hold a Master of Organizational Leadership from the University of Oklahoma and a Bachelor of Business Management from the University of Phoenix.
