Open to opportunities

joshua san diego

@joshuasandiego

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IT professional skilled in tech support, database management, and multimedia design, focused on operational excellence.

Philippines

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What I'm looking for

I seek a role where I can provide technical operations and support, contribute to database and multimedia projects, grow my technical skills, and collaborate in a team-focused environment.

I am an IT professional with hands-on experience in technical operations, database management, customer support, and multimedia design.

Over multiple roles, I supported tech operations, managed databases, provided front-line customer and chat support, and developed promotional graphics and videos for campaigns and events.

I led small project teams during internships, coordinated deliverables, and handled administrative duties such as data entry, document processing, and inventory management.

I continuously expand my technical skills across MySQL, Python, Tableau, Power BI, Adobe Creative Suite, WordPress, and common CRM tools to deliver reliable operational support and creative assets.

Experience

Work history, roles, and key accomplishments

Tech Operations Associate

MPT Mobility

Feb 2023 - Feb 2026 (3 years)

Provided database management, technical support, and customer service while performing administrative tasks and data entry to maintain operational efficiency and support users across platforms.

Database Management Technical Support Data Entry Customer Service CRM (Salesforce)Zoho Microsoft Office SQL

IT Associate / Graphic Designer

B.D Domingo Realty & Construction Services

Feb 2022 - May 2022 (3 months)

Created marketing posters and promotional videos with scripts and voice-overs, provided customer support via chat for property inquiries, and led a project team to coordinate deliverables and client communication.

Graphic Design Video Editing Customer Support Project Coordination Canva Adobe Photoshop Voice Over

Student Assistant

Dr. Yanga's Colleges Inc.

Aug 2018 - Dec 2021 (3 years 4 months)

Managed lab equipment inventory and budgets, produced promotional materials and event multimedia, and handled administrative document processing to support academic operations and student services.

Equipment Management Inventory Budgeting Graphic Design Video Production Administrative Assistance Document Processing event support

Multimedia Team Member

Dr. Yanga's Colleges Inc.

Aug 2013 - Aug 2018 (5 years)

Produced official graphic designs and filmed/edited school highlights as part of the extracurricular multimedia unit, supporting communications and campus events over multiple years.

Graphic Design Video Editing Photoshop Team Collaboration Multimedia

Education

Degrees, certifications, and relevant coursework

Dr. Yanga's Colleges Inc.

Bachelor of Science, Information Technology

2022 -

Activities and societies: Student Assistant, Computer Lab/Multimedia Team; participated in seminars on Adobe Photoshop, video editing, computer systems and hardware servicing.

Pursued a Bachelor of Science in Information Technology with coursework and practical experience in IT support, multimedia, and database management.