Jose Roberto Santos da Silva

With over a decade of experience in customer service and e-commerce, I have honed my skills in communication, problem-solving, and sales. As the founder and manager of Nerdcore, I successfully navigated the complexities of running an online business, overseeing digital marketing, financial management, and customer service operations. My entrepreneurial journey has equipped me with a unique perspective on customer needs and business dynamics.

In addition to my entrepreneurial experience, I have worked in various customer service roles, including my time at Contax and Foundever, where I resolved issues for guests and hosts on Airbnb. My ability to adapt and thrive in fast-paced environments has been a key factor in my success. I am passionate about delivering exceptional service and ensuring customer satisfaction, making me an ideal candidate for roles that require strong interpersonal skills and a customer-centric approach.