Jucelma Dantas

I’m a customer-focused professional with more than 15 years of experience in customer service, customer support, sales, operations, business development, and administrative support across Brazil and the United Kingdom. I’m recognized for strong communication skills, customer relationship management, organizational excellence, and my ability to thrive in fast-paced remote environments.

In sales and growth roles, I developed and implemented sales strategies to drive business growth. At HinodeGroup as an Independent Sales Leader, I recruited, trained, and mentored new sales consultants, led high-performing teams to achieve goals, and conducted presentations and customer engagement activities.

I also built scalable operations by developing teams in Brazil and Peru, and I successfully built and led a sales organization of more than 600. In parallel, I managed day-to-day execution in hospitality and property operations as a Housekeeping Team Supervisor, overseeing daily operations across multiple short-term rental properties and coordinating team schedules.

As Founder & Business Development Manager at EmpireLuxury, I build long-term relationships with clients, suppliers, and partners, preparing proposals, negotiating contracts, and coordinating projects. I oversee event planning, budgets, and operational logistics—delivering exceptional customer service from consultation through project completion.