Open to opportunities

FABRICIO DIAS

@fabriciodias

Support, digital operations, and e-commerce specialist with experience in customer success, tech support, and high-value sales.

Brazil

Message

What I'm looking for

I'm looking for opportunities in e-commerce operations, customer support, digital sales, or marketing where I can improve workflows, support customers, manage marketplace catalogs, and use CRM and AI tools to drive better results.

Professional with extensive background in customer support, consultative sales, and digital operations. Proven expertise in handling end-to-end customer service, complex technical inquiries, and high-ticket negotiations.

My career includes technical support and sales for Sage, high-ticket negotiations for Cris Franklin Mentorship, e-commerce management on Shopee, and real estate negotiations across various price ranges.

Expert in workflow optimization through CRM tools, automation, and AI to streamline operations and deliver exceptional customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Support & Digital Ops Specialist

Current

Independent Business / Client Consultant

Dec 2022 - Present (3 years 9 months)

Experienced in support, consultative sales, and digital ops. Background includes technical support and sales for Sage, high-ticket sales for Cris Franklin Mentorship, Shopee e-commerce, and real estate negotiations across various price ranges.