Leandro Alves Oliveira

I've supported customers across Brazil through daily phone interactions, helping them navigate credit applications using screen-sharing tools and digital platforms.

I guide users step by step, especially people with limited digital experience, while addressing security concerns, questions, and objections with empathy. My experience combines customer support, consultative sales, client relationship building, and performance-focused service.

I'm a native Brazilian Portuguese speaker with intermediate-advanced English and a Computer Science foundation that helps me adapt quickly to new systems. I'm pursuing international Customer Support, Customer Experience, and Client Services opportunities in iGaming, Forex, and Fintech, remotely or through relocation.