Joseph Abakada

I am a dedicated and results-oriented professional with a proven track record in delivering exceptional customer service and operational excellence. My keen ability to communicate effectively and my passion for innovative problem solving have been instrumental in my career. I am proficient in the Microsoft Office Suite and skilled in fostering positive interpersonal relationships, eager to leverage my expertise to drive success within a dynamic team environment.

In my current role as a Customer Service Executive at Courier Plus Service Limited, I manage and meticulously maintain customer records, ensuring accuracy in contact information, purchase history, and billing details. I conduct comprehensive surveys to extract valuable customer feedback, formulating insightful reports to enhance product and service offerings. My exceptional problem-solving skills enable me to provide clear instructions to swiftly resolve customer issues, facilitating advanced solutions and fostering seamless interactions.

Previously, I worked at Jopanda Enterprises and O’Nphat ali Company Limited, where I exhibited remarkable proficiency in resolving challenges and maintaining accurate records. My commitment to compliance and effective service production has contributed to a harmonious work environment. I thrive on building meaningful connections and am enthusiastic about exploring new horizons.