Jorge Maldonado
@jorgemaldonado
Senior B2B sales manager who builds enterprise pipeline and closes complex deals—quota-shattering, system-driven.
GuatemalaWhat I'm looking for
I’m a Senior B2B Sales Manager focused on enterprise accounts across U.S. & Canada markets. I beat quota every year for the last 3 years—115% → 111% → 108%—because I don’t rely on luck; I run a repeatable outbound system.
I hunt and build pipeline from zero using email, LinkedIn, WhatsApp, and cold calling, targeting decision-makers at U.S. and Canadian brands. I close complex retainers and campaigns through a full consultative cycle—from discovery through negotiation—while aligning internal delivery teams on scope and SLAs so promises get kept.
I also understand operations deeply: I’ve sustained 91%+ customer service KPIs with Agile workflows and Jira program tracking, and I’ve launched 3 new service products in 2023 on time by coordinating engineering, product, and operations. Earlier roles strengthened my commercial and P&L instincts—growing revenue 8% while cutting operating costs 18%—so I bring both pipeline discipline and real-world execution credibility.
Experience
Work history, roles, and key accomplishments
Senior B2B Sales Manager
Telus Digital
Jan 2020 - Present (6 years 5 months)
Averaged 111% of B2B revenue quota over 3 years while building enterprise pipeline from zero and closing U.S./Canada campaigns, retainers, and partnerships. Exceeded quota 115% (2023) → 111% (2024) → 108% (2025) using multi-channel outbound and consultative contract negotiation.
Commercial & Operations Manager
Grupo de Tiendas Asociadas
Jan 2019 - Jan 2020 (1 year)
Grew revenue 8% while cutting operating costs 18% by centralizing supplier negotiations across 100+ store locations. Scaled from zero to 18 new locations in 4 months using a repeatable operational playbook.
Head of Operations & Logistics
Servicios e Industrias Alimenticias
Jan 2018 - Jan 2019 (1 year)
Launched 4 retail locations on time and on budget by designing standardized processes and cost-control structures before each rollout. Improved cross-functional on-time delivery through weekly KPI cadences between marketing, sales, and operations.
Commercial & Operations Coordinator
Mayacert S.A.
Jan 2015 - Jan 2017 (2 years)
Increased regional sales 11% and margins 3% over 2 years by building the first structured commercial follow-up process and tracking performance in SAP. Drove repeatable commercial execution using KPI visibility and disciplined follow-up.
Education
Degrees, certifications, and relevant coursework
Universidad del Valle de Guatemala
Master of Business Administration, Food Technology & Business Management
Earned an MBA in Food Technology & Business Management at Universidad del Valle de Guatemala in 2019.
Universidad del Valle de Guatemala
Bachelor of Science, Food Engineering
Earned a BSc in Food Engineering at Universidad del Valle de Guatemala in 2016.
Availability
Location
GuatemalaAuthorized to work in
Job categories
Skills
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