John mwangi

I am a dynamic professional with over 7 years of experience across customer support, virtual assistance, AI data annotation, project management, and talent acquisition. I co-founded a short-term rental management service where I drive operational efficiency and exceptional guest experiences.

My background includes hands-on short-term rental management using platforms such as Airbnb, VRBO, and Guesty, together with team coordination via Trello, Slack, and Notion. I maintain high customer satisfaction through thoughtful service design and process improvements.

I have worked on AI voice and audio projects—performing voice acting, dubbing, QA, and audio annotation—and contributed to voice-modeling protocol improvements. I also have extensive experience in dataset annotation (text, image, video) and dataset QA for machine learning.

I bring proven recruiting and talent-acquisition skills, project coordination experience using Trello, Asana, and ClickUp, and certifications in virtual assistance. I seek roles where I can combine operational leadership, client-facing support, and AI/data-quality work to deliver measurable impact.