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@lydiaoyetunji
Experienced remote administrative and technical support specialist.
I am a highly versatile administrative, virtual assistant, and technical support specialist with over 20 years of experience across technology, nonprofit, and property-management sectors. My background includes disciplined service as a U.S. Navy veteran and a strong record of reliability and professionalism.
I have supported owners and teams remotely, delivering CRM administration, SaaS support, documentation, inbox and calendar management, and technical troubleshooting. I have worked in helpdesk and technical support roles and led remote operations and project coordination for multiple organizations.
I am adept at client relations, problem resolution, and maintaining efficient remote workflows. I bring experience with Zendesk and Salesforce, a focus on clear communication, and a track record of improving processes and supporting distributed teams.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Evolve Vacation Rentals
Jan 2023 - Jan 2025 (2 years)
Provided owner-facing support for a vacation rental platform, managing client communications, issue resolution, and operational workflows to maintain high owner satisfaction.
Florida Citizens Alliance
Jan 2021 - Jan 2024 (3 years)
Delivered remote administrative support including inbox and calendar management, data entry, and coordination of projects to streamline operations for the organization.
Akido Labs
Jan 2019 - Jan 2022 (3 years)
Provided remote helpdesk support for SaaS products, troubleshooting technical issues, documenting solutions, and escalating complex incidents to engineering.
ModSquad
Jan 2017 - Jan 2019 (2 years)
Delivered technical and customer support for digital services, resolving user issues, maintaining service quality, and supporting moderation and client-facing operations.
Degrees, certifications, and relevant coursework
Medical Assistant Certification, Medical Assisting
2000 - 2000
Completed Medical Assistant certification in ultrasound diagnostics in 2000.
Associate Degree, General Studies
1999 - 1999
Completed an Associate Degree at DeKalb Community College in 1999.
Software and tools used professionally
You can contact Lydia and 90k+ other talented remote workers on Himalayas.
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