Jane Mungazi
@janemungazi
Dedicated Virtual Assistant with 10+ years of cross-functional experience.
What I'm looking for
I am a dedicated and proactive Virtual Assistant with over 10 years of cross-functional experience in administration, communication, scheduling, and client support. My journey has taken me through various sectors, including startups, real estate, and nonprofit organizations, where I have consistently delivered exceptional remote support in fast-paced, dynamic environments.
Throughout my career, I have honed my skills in calendar management, email handling, online research, and customer service. I pride myself on being fluent in English, highly adaptable, and passionate about helping businesses grow through precision, empathy, and professionalism. My experience includes managing guest bookings and customer inquiries, preparing financial reports, and coordinating with various teams to ensure seamless operations.
As I continue to support U.S. startups and various clients, I am committed to providing full-spectrum virtual assistance that enhances productivity and fosters growth. My core competencies include client relationship management, project coordination, and maintaining confidentiality and discretion in all interactions.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
Various Clients
Apr 2020 - Present (5 years 2 months)
Provided comprehensive virtual assistant support to U.S. startups, including calendar and email management, online research, and customer service. Assisted e-commerce clients with order processing and logistics, while also managing social media channels and content calendars.
Remote Virtual Office Administrator
Watchdog Vacation Rentals
Feb 2023 - Oct 2024 (1 year 8 months)
Managed guest bookings, customer inquiries, and maintenance coordination across LiveRez, Airbnb, and VRBO platforms. Handled email correspondence, scheduled meetings, and maintained digital property listings to support daily operations.
Secretary
Mt Pleasant Circuit United Methodist Church
Mar 2020 - Sep 2024 (4 years 6 months)
Scheduled meetings, recorded minutes, and managed all correspondence for church leadership. Maintained accurate church records and facilitated coordination among various ministry teams.
Real Estate Assistant (VA)
Stevenson’s Realtors (Pvt) Ltd
Mar 2017 - Feb 2018 (11 months)
Managed property sales, rental portfolios, and legal documentation, including valuations. Coordinated client viewings and maintained consistent communication with buyers, property owners, and tenants.
Project Coordinator
Fishers Foundation
Oct 2016 - Oct 2016 (0 months)
Oversaw training and development projects for small-scale farmers, managing stakeholder engagement and program scheduling. Recruited and contracted participants, buyers, and trainers for the program.
Business Support Consultant
ANT Business Consultants
May 2016 - Aug 2016 (3 months)
Developed Standard Operating Procedures (SOPs) and enhanced operational efficiency for a major healthcare administration client. Led compliance audits and provided recommendations for operational review to maximize efficiency.
Business Development Manager
Sovereign Health (Pvt) Ltd
Aug 2001 - Feb 2016 (14 years 6 months)
Oversaw strategic sales initiatives, fostering long-term relationships with clients and brokers, and leading client acquisition and retention strategies. Developed Service Level Agreements, implemented onboarding programs, and organized wellness initiatives.
Education
Degrees, certifications, and relevant coursework
Jane hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Jane?
You can contact Jane and 90k+ other talented remote workers on Himalayas.
Message JaneFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
