Latasha Albertson

Executed precise product displays, inventory audits, and planogram resets for 10 retail clients using proprietary online reporting systems for high-accuracy data tracking and photo verification. Coordinated with store management, brand representatives, and corporate stakeholders, and provided on-site customer support and troubleshooting.

Developed structured data tracking systems, digital progress charts, and complex operational schedules to manage long-term educational objectives. Organized extensive digital files and cloud storage and used Canva to create custom presentation templates and visual documentation.

Conducted direct outreach and digital marketing to build, nurture, and maintain a client portfolio of 25+ regular accounts, leveraging product expertise to advise clients and overcome objections. Increased seasonal sales by 25% using digital e-commerce platforms and social media outreach, while managing secure client database accounts with confidentiality and data integrity.

Managed cloud-based property management software (PMS) for guest registration, real-time room availability, and check-in/check-out procedures, and served as the main communications hub for phone and email. Resolved customer escalations and billing inquiries, and handled sensitive financial transactions including credit card authorizations and daily ledger reconciliation with zero discrepancies.

Completed Office Management & Administrative Assistant training to build office support and administrative skills.

Grade: 3.5 GPA

Earned a High School Diploma from Smart Horizon Online Education (2023–2025), achieving a 3.5 GPA.

Completed Intermediate Excel training covering data modeling, analysis, and dashboard creation.

Completed Excel Basics for Beginners training focused on formatting, charts, and core Excel skills.

Completed Microsoft 365 training for office productivity software (Alison/SkillUp).