John BarnumJB
Open to opportunities

John Barnum

@johnbarnum

Results-Oriented Operations Leader

United States

What I'm looking for

Seeking a challenging role that leverages my operational leadership skills to drive efficiency, revenue growth, and stakeholder satisfaction.

As a seasoned operations leader, I have a proven track record of driving efficiency, revenue growth, and stakeholder satisfaction. With expertise in optimizing order management processes, I have consistently delivered operational excellence and ensured stakeholder satisfaction. My skills in strategic leadership, collaborative teamwork, and project management have enabled me to spearhead operational enhancements that have significantly reduced project initiation time and enhanced customer satisfaction.

Throughout my career, I have demonstrated my ability to optimize business processes and systems, resulting in significant revenue recognition and improved operational efficiency. My experience in managing complex projects and leading cross-functional teams has equipped me with the skills to drive results-oriented solutions. I am a dynamic leader who is passionate about driving operational excellence and ensuring stakeholder satisfaction.

With a strong background in process creation and improvement, order management, and project management, I am confident in my ability to make a significant impact in any organization. My expertise in Microsoft Office, Excel, Oracle, SAP, and Salesforce has enabled me to streamline business processes and improve operational efficiency.

Experience

Work history, roles, and key accomplishments

HA

Senior Analyst - Order Management

HARLEY-DAVIDSON

Jun 2021 - May 2023 (1 year 11 months)

Managed complete Order-to-Cash cycle for vehicle transactions, including intercompany and dealer orders. Optimized advanced order processing by identifying and resolving I-Doc errors with SAP, improving order accuracy by 15% and reducing processing time by 20 hours per week.

GH

Customer Operations Manager - Service

GE HEALTHCARE

Jun 2019 - Feb 2020 (8 months)

Established pivotal role focused on advancing process improvements within Life Care Solutions Service business. Collaborated with cross-functional teams to implement major process improvements, focusing on shipment visibility, on-time delivery, service record management, vendor management, warranty obligations, and onboarding and offboarding of field engineers.

Education

Degrees, certifications, and relevant coursework

John hasn't added their education

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Tech stack

Software and tools used professionally

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John Barnum - Senior Analyst - Order Management - HARLEY-DAVIDSON | Himalayas