Open to opportunities

Brian McNeill

@brianmcneill

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Analytical professional with over 13 years of leadership experience.

United States

Message

What I'm looking for

I am looking for a role that values leadership and process improvement, with opportunities for growth.

I am an analytical and results-driven professional with over 13 years of experience in fast-paced, production-focused environments. My career has been marked by a proven ability to lead teams, manage projects, and implement process improvements that align with business goals. I am skilled in analyzing data, streamlining operations, and supporting cross-functional teams, which has earned me recognition for my dedication, adaptability, and continuous learning mindset.

Throughout my tenure at Lowe’s Companies, I have led teams of up to 20 associates in implementing new systems and processes, conducted user acceptance testing, and co-authored onboarding materials that have significantly improved training efficiency. My experience extends to managing technical support for customers and analyzing operational data to identify performance gaps, ultimately driving process improvements. I am passionate about fostering employee growth and accountability through tailored performance plans.

Experience

Work history, roles, and key accomplishments

Current

Order Resolutions Analyst

Current

Lowe's Companies, Inc.

Jul 2013 - Present (12 years)

Led teams in implementing new systems and processes, conducting UAT and providing leadership during platform rollouts. Co-authored onboarding materials, streamlining training and improving new hire ramp-up.

Salesforce Genesis Power BI Jira ServiceNow Microsoft Office Suite Project Management

General Manager

Wilco-Hess

Oct 2012 - Present (12 years 9 months)

Oversaw daily operations, scheduling, and team performance for a high-traffic retail location. Achieved top scores in White Glove inspections and bi-annual audits, and improved deli margins from -15% to +40%.

Operations Management Scheduling Team Leadership Cost Control Sales Strategy Inventory Management Data Analysis

Store Manager

Market Basket

Sep 2009 - Present (15 years 10 months)

Managed store operations, including staffing, merchandising, and customer service. Ensured efficient daily functioning of the retail location.

Staffing Merchandise Customer Service

Education

Degrees, certifications, and relevant coursework

Caldwell Community College

College Coursework, General Studies

Completed 30 credit hours, including Expository Writing, Literature-Based Research, and Pre-Calculus Algebra. Focused on foundational academic subjects.