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Camilo Villafrade

@camilovillafrade

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Operations management specialist driving cost savings, process optimization, and cross‑functional efficiency.

United States

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What I'm looking for

I seek a role where I can lead operations or supply‑chain teams to implement SOPs and ERP-driven improvements, deliver cost savings, and scale efficient cross-functional processes.

I am a bilingual operations management specialist with 20+ years of experience improving workflows, implementing SOPs, and delivering measurable cost and efficiency gains across manufacturing, logistics, e-commerce, and real estate.

I have led strategic sourcing and procurement efforts that yielded multimillion‑dollar savings, reduced purchasing time through SOP and automation, and cut shipping costs via negotiation and carrier consolidation. I build and document processes, coordinate cross‑functional teams, and leverage ERP and other systems to improve KPI performance.

I focus on practical, results‑driven improvements — from supply and demand planning and warehousing to order fulfillment and inventory management — and I enjoy helping teams adopt tools and workflows that scale operations and increase customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Customer Ops Coordinator

Current

Pipeline Medical

Feb 2024 - Present (1 year 7 months)

Manage order fulfillment workflows and collaborate with internal teams to improve client satisfaction and close Earned vs Planned Values gap from 3.5% to 0.9%.

order fulfillment Workflow Management KPI Analysis Process Optimization ERP

Operations Lead

Premier Investar

Sep 2022 - Dec 2023 (1 year 3 months)

Built and documented SOP-driven workflows that improved cross-team coordination and increased operational efficiency by 20% for real estate operations.

Process Improvement SOP Development KPI Tracking Workflow Automation Project Management

Operations Lead

Discount Bags

Jan 2020 - Apr 2022 (2 years 3 months)

Led cross-functional teams to ensure quality and on-time delivery, implementing SOPs and automation that reduced purchasing time by 40%.

Operations Management Process Automation Purchasing Inventory Management Team Leadership

Logistics Lead

Nikaro Outdoors

Jul 2017 - Aug 2019 (2 years 1 month)

Designed and oversaw logistics operations including supply/demand planning, warehousing, fulfillment and shipping, driving a 12% increase in gross sales and 10% lift in customer satisfaction.

Supply Chain Management Warehousing order fulfillment Inventory Management Shipping Optimization demand planning

Consultant

Freelance

Oct 2015 - Dec 2016 (1 year 2 months)

Consulted for startups to implement systems and technology that boosted operational efficiency and strengthened core competencies.

Operational Consulting Efficiency Improvement

Project Engineer

Linde Process Plants

Mar 2015 - Sep 2015 (6 months)

Oversaw a recovery strategy to close project Earned vs Planned Values gap from 3.5% to 0.9%, improving project financial performance.

Project Recovery Project Planning Risk Mitigation Cost Control

Quality Engineer

Miraflex

Aug 2014 - Feb 2015 (6 months)

Redesigned business processes to meet ISO standards, improving product quality and optimizing production costs.

Quality Assurance ISO Process Improvement Cost Optimization Continuous Improvement QA Testing

Procurement Lead

Alfagres

Jul 2009 - Jul 2013 (4 years)

Accountable for sourcing budget and strategic procurement initiatives; delivered $5.4M in savings through strategic sourcing, ERP leverage, and process optimization.

Strategic Sourcing ERP Inventory Management Procurement