joel saldaña
@joelsaldaa
I improve customer experiences and drive sales across retail, insurance, and telemarketing.
United StatesWhat I'm looking for
I've supported customer experiences and sales at Sam's Club, Walmart, Hobby Lobby, MAPFRE, and Konecta across the United States and Peru. I help retail and service teams improve customer satisfaction and close more sales.
My work includes customer service, cashier operations, product replenishment, digital order picking, store logistics, life-insurance prospecting, and social-media sales. At Konecta, I served customers across Peru, Chile, Ecuador, Argentina, and Uruguay for LATAM Airlines campaigns.
I listen first to understand the customer's real need, resolve issues quickly and without friction, and meet sales goals under pressure.
Experience
Work history, roles, and key accomplishments
Wrapper and Cutter
Sam's Club
Jul 2025 - May 2026 (10 months)
Cut and wrapped meat, replenished poultry and seafood products, and prepared rotisserie chicken for customer sales.
Performed cashier and sales associate duties within the assigned store.
Apoyo logístico
ShopRite
Aug 2025 - Sep 2025 (1 month)
Replenished products within the assigned store.
Cashier
Hobby Lobby
Sep 2022 - Jul 2025 (2 years 10 months)
Performed stock management, cashier duties, and generated orders for paper craft and jewelry departments.
Picked products according to customer orders placed digitally.
Sold and prospected clients for digital life insurance.
Asesor comercial
Konecta Perú
Sep 2020 - Dec 2020 (3 months)
Provided customer service and sold ENTEL Peru services via social media.
Advised clients on the sale or rental of real estate properties.
Teleoperador
Suscripciones Integrales - Grupo El Comercio
May 2017 - Sep 2017 (4 months)
Sold digital and print advertising for El Comercio newspaper across Urbania, Neoauto, and Aptitus portals.
Ejecutivo de Ventas
Travel Ace Assistance
Jul 2013 - Feb 2017 (3 years 7 months)
Sold travel assistance services and packages.
Asistente Contable
Destinos Mundiales S.A.C
Jan 2013 - Jul 2013 (6 months)
Performed accounting assistant duties.
Asistente Contable
Espinoza y Asociados S.C
Jan 2003 - Dec 2012 (9 years 11 months)
Performed accounting assistant duties.
Education
Degrees, certifications, and relevant coursework
IDAT
Marketing
2017 - 2017
Studied Marketing.
Universidad Nacional Mayor de San Marcos
Telemarketing and Quality in Customer Service
2016 - 2016
Studied Telemarketing and Quality in Customer Service.
Universidad Nacional del Callao
Bachelor of Engineering, Electrical and Electronic Engineering
1998 - 2005
Pursued a degree in Electrical and Electronic Engineering.
Instituto Nacional de Estadistica E Informatica
Win Office
1999 - 1999
Studied Assistant in Win Office.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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