Open to opportunities

Alison Burdett

@alisonburdett

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Dedicated customer service professional with strong sales and coordination skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated customer service professional with extensive experience in retail and sales. My journey began at Kmart Corp, where I honed my skills in cash handling and customer service, consistently exceeding customer expectations. I later transitioned to Taco Bell, where I maintained high standards of cleanliness and food quality while ensuring customer satisfaction. My role as a Sales Associate at T-Mobile allowed me to further develop my sales skills, where I met monthly sales goals and supported my team effectively.

Currently, I work as a Delivery Driver for Instacart, where I efficiently shop and deliver orders while maintaining excellent customer service. Recently, I took on a role as a Data Coordinator at Partnership Healthplan of California, where I utilized my organizational skills and proficiency in Microsoft programs to enhance customer experience. I thrive in fast-paced environments and am committed to continuous improvement in my professional journey.

Experience

Work history, roles, and key accomplishments

Data Coordinator

Partnership Healthplan Of California

Sep 2023 - Present (1 year 11 months)

Utilized a multi-line phone system for providers and demonstrated proficiency in Microsoft and Windows programs. Collaborated with a team to ensure excellent customer experience and managed work time effectively.

Multi Line Phone Systems Microsoft Office Windows OS Teamwork Customer Service Time Management

T-

Sales Associate

T-Mobile

Jul 2021 - Present (4 years 1 month)

Maintained monthly sales goals and upsold customers on products and deals. Managed incoming and outgoing sales calls, merchandise logging, and package handling.

Sales Customer Service Inventory Management

Delivery Driver

Instacart

Mar 2020 - Present (5 years 5 months)

Shopped and purchased items efficiently, maintaining knowledge of store layouts. Delivered orders quickly and safely, utilizing a smartphone for all app functions.

Customer Service Shopping Delivery Time Management

Opening Cashier

Taco Bell

Jun 2019 - Present (6 years 2 months)

Ensured customer satisfaction by upholding company standards and maintaining cleanliness. Proficient in cash handling and utilizing POS systems for transactions and order taking.

Customer Service

Closing Cashier

Kmart Corp.

Oct 2016 - Present (8 years 10 months)

Exceeded customer expectations in service and managed cash handling efficiently. Responsible for merchandising, ensuring stock availability, and fulfilling online orders.

Merchandising Customer Service Loss Prevention

Education

Degrees, certifications, and relevant coursework

Enterprise High School

High School Diploma, General Studies

2017 - 2018

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.