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@alisonburdett
Dedicated customer service professional with strong sales and coordination skills.
United StatesI am a dedicated customer service professional with extensive experience in retail and sales. My journey began at Kmart Corp, where I honed my skills in cash handling and customer service, consistently exceeding customer expectations. I later transitioned to Taco Bell, where I maintained high standards of cleanliness and food quality while ensuring customer satisfaction. My role as a Sales Associate at T-Mobile allowed me to further develop my sales skills, where I met monthly sales goals and supported my team effectively.
Currently, I work as a Delivery Driver for Instacart, where I efficiently shop and deliver orders while maintaining excellent customer service. Recently, I took on a role as a Data Coordinator at Partnership Healthplan of California, where I utilized my organizational skills and proficiency in Microsoft programs to enhance customer experience. I thrive in fast-paced environments and am committed to continuous improvement in my professional journey.
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Work history, roles, and key accomplishments
Partnership Healthplan Of California
Sep 2023 - Present (2 years 2 months)
Utilized a multi-line phone system for providers and demonstrated proficiency in Microsoft and Windows programs. Collaborated with a team to ensure excellent customer experience and managed work time effectively.
T-Mobile
Jul 2021 - Present (4 years 4 months)
Maintained monthly sales goals and upsold customers on products and deals. Managed incoming and outgoing sales calls, merchandise logging, and package handling.
Instacart
Mar 2020 - Present (5 years 8 months)
Shopped and purchased items efficiently, maintaining knowledge of store layouts. Delivered orders quickly and safely, utilizing a smartphone for all app functions.
Taco Bell
Jun 2019 - Present (6 years 5 months)
Ensured customer satisfaction by upholding company standards and maintaining cleanliness. Proficient in cash handling and utilizing POS systems for transactions and order taking.
Kmart Corp.
Oct 2016 - Present (9 years 1 month)
Exceeded customer expectations in service and managed cash handling efficiently. Responsible for merchandising, ensuring stock availability, and fulfilling online orders.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
2017 - 2018
Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.
United StatesYou can contact Alison and 90k+ other talented remote workers on Himalayas.
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