MAPFRE

At MAPFRE, we are spearheading a new era in the insurance industry through relentless innovation and technological advancement. Our commitment to revolutionizing how insurance is perceived and delivered is embedded in our core strategy. We leverage emerging technologies, with a significant focus on artificial intelligence, to radically transform our operating model and develop next-generation insurance products. This includes automated content creation for digital platforms, efficient document management, and enhanced customer service through virtual assistants, all designed to improve the accuracy and speed of customer interactions and optimize internal operations. Our innovation extends to creating solutions that empower our customers to navigate new models of urban, personal, and sustainable mobility, live longer and better with enriched quality of life at any age, and benefit from the latest technologies to protect their loved ones and assets in both physical and virtual realms. We are also dedicated to understanding and mitigating the impacts of climate change, developing solutions to protect our clients from its consequences.

MAPFRE's innovation ecosystem is multifaceted, incorporating a 'Case Builder' project factory for emerging technologies, an 'insur_space' program to fast-track startups and scaleups, and direct venture capital investments in strategically aligned startups. We are a senior partner in the Alma Mundi Insurtech fund, one of the world's largest Insurtech funds. Our R&D center for mobility, CESVIMAP, hosts a dedicated Mobility Lab. Furthermore, Fundación MAPFRE, our non-profit institution, champions social progress and well-being through multinational programs focusing on social action, culture, health promotion, prevention, road safety, and insurance and social protection. This commitment to innovation is not just about technology; it's about fostering a culture of continuous improvement and a dedication to providing an agile, friendly, human, and quality experience for our millions of clients worldwide. Through these initiatives, MAPFRE is not just adapting to change but actively shaping the future of insurance and societal well-being.