Jobel Shaji
@jobelshaji
I am a senior product and strategy leader driving fintech, AI, and omnichannel transformations globally.
United StatesWhat I'm looking for
I am a senior product and strategy leader with close to a decade of experience delivering company-critical initiatives across fintech, SaaS, and insurance. I currently lead a $90M global omnichannel transformation program and advise senior executives on program direction and risk.
I have driven measurable operational and cost outcomes, including delivering an assisted servicing platform that consolidated six legacy systems and avoided $2.4M in annual costs, cutting equipment order handling time by 71%, and automating processes that reduced staffing needs (120 → 60 FTEs) for $3.6M in savings.
As a founder I defined strategy and launched three products, built and scaled a fleet-management product to 40+ paying enterprise customers, grew tracked assets month-on-month by 35%, and expanded the company from 2 to 19 people. At scale, I have set up offshore product teams and built product organizations from scratch.
I operate as a cross-functional leader and mentor, fostering customer-centric design, disciplined PDLC, and AI adoption. I build scalable systems and teams across continents and enjoy solving ambiguous, high-impact problems that require strategy, product, and operational rigor.
Experience
Work history, roles, and key accomplishments
JCVP, Head Strategic Initiatives
JPMorgan Chase & Co.
Mar 2022 - Present (3 years 5 months)
Led end-to-end delivery of a $90M+ global omnichannel initiative, managing a 10+ product leadership team and 120+ engineers to transform merchant acquiring capabilities. Delivered a consolidated assisted-servicing platform avoiding $2.4M annually, cut equipment order AHT by 71% (42→12 mins), and reduced staffing from 120 to 60 FTEs for $3.6M in annual savings.
ALProduct Manager - Strategy
Allstate
Jan 2021 - Jan 2022 (1 year)
Owned product roadmap and implemented web and mobile features, staffing and managing product owners while negotiating scope with SVPs to deliver prioritized releases. Converted user goals into testable hypotheses and iterated via experiments to improve product outcomes.
ALLead Product Owner
Allstate
Jan 2018 - Jan 2021 (3 years)
Owned the customer journey for the Transformative Growth initiative, building reusable components (~80% reusability) and implementing microservices and SAFe practices to accelerate launches and reduce operating cost. Served on release train leadership to ensure timely delivery of new insurance products.
Co-founder and Product Head (Acting CEO)
Deventree
Jan 2016 - Jan 2018 (2 years)
Co-founded and led product strategy, launching three products and scaling a fleet-management platform to 40+ paying customers across 10+ cities while growing tracked assets 35% month-over-month and expanding the team from 2 to 19. Owned go-to-market, operations, and cross-functional execution.
Education
Degrees, certifications, and relevant coursework
IBIndian Institute of Management Bangalore
General Management Program - YLP, General Management
Completed the General Management Program (YLP) at the Indian Institute of Management Bangalore.
CEChrist University, Faculty of Engineering
Bachelor of Technology, Computer Science and Engineering
Bachelor of Technology in Computer Science and Engineering from Christ University, Bangalore.
Availability
Location
United StatesAuthorized to work in
Portfolio
azoy.appJob categories
Skills
Interested in hiring Jobel?
You can contact Jobel and 90k+ other talented remote workers on Himalayas.
Message JobelFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
