Crystal Cheng
@crystalcheng
Senior product leader driving AI-driven product strategy, growth, and high‑impact cross-functional teams.
United StatesWhat I'm looking for
I am a senior product executive with a track record of building and scaling AI, ML and SaaS products that drive significant revenue and margin impact. I have led organizations of product managers and hundreds of engineers at companies including Lyft, LinkedIn, Domino Data Lab and a top AI cloud company, launching and growing product lines that contributed billions in revenue.
I excel at product discovery, data-driven decision-making, stakeholder alignment and team building, having developed PLG journeys, low-code/no-code tooling, and enterprise partnerships that shortened sales cycles and increased conversion and profitability. I am passionate about delivering customer-driven solutions, operationalizing AI responsibly, and mentoring teams to execute complex product strategies.
Experience
Work history, roles, and key accomplishments
Product Management Leader
Confidential AI Company
Jan 2023 - Present (2 years 10 months)
Built partnership product, team and strategy from scratch and drove a $X billion/year high-margin business line while leading a tiger team of 10+ and negotiating a multi‑million dollar inference cloud acquisition.
Board Member (Advisory)
Ink Lites
Jan 2022 - Present (3 years 10 months)
Advise on investment, company strategy and product development as an active board member to support growth and product-market fit.
DLBuilt the product management org and launched a PLG SaaS business line that increased qualified leads 50x, secured a $100M NVIDIA investment, and identified a $4.5B new market through deep customer research.
LYLed forecasting, pricing and ML platform efforts that increased AI-managed sessions to 100% and improved mid-term profit ~125% while shipping 15+ responsible AI models and improving ETA by 11%.
LIBuilt a growth product org and drove feed-to-monetization initiatives that doubled YoY profitability, launched AI onboarding for SMBs, and reduced time-to-value from ~40 days to ~30 minutes.
Led same-day delivery product and supply chain upgrades for a >$10B/year segment, improving NPS by 10+ points and reducing delayed orders by 55% while leading 20+ PMs.
ZELed payroll and onboarding products that became top growth drivers, achieving 11x conversion in trial-to-pay and building a low-code console powering 100+ operational workflows.
Lead Product Manager
Inflection
Jan 2011 - Dec 2015 (4 years 11 months)
Led development of two consumer subscription lines (~$100M each), reduced acquisition costs >53% and increased LTV 86% through cohort and retention analysis, and supported a $100M acquisition deal.
Education
Degrees, certifications, and relevant coursework
SUStanford University
Master of Science, Management Science & Engineering
2009 - 2011
Completed a Master’s degree in Management Science & Engineering with emphasis on engineering management and business applications.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Crystal?
You can contact Crystal and 90k+ other talented remote workers on Himalayas.
Message CrystalFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
