Looking for a job

Joao Negrao

@joaonegrao

MSc Bioscience Futures - Imperial College London | Sales & Customer Success Professional | SaaS • CRM • Outreach • Relationship Management

United Kingdom

Message

What I'm looking for

I’m looking for SaaS sales roles where I can drive outbound prospecting, qualify leads, and build pipeline through strategic outreach and CRM discipline. I thrive in fast-paced, target-driven teams and bring multilingual communication skills to connect with customers across markets.

Hey, I’m Joao, an MSc Bioscience Futures graduate from Imperial College London with a strong foundation in innovation, communication, and business strategy.

I’ve built experience across the full customer journey, from outbound prospecting and lead generation to client relations, retention, and process optimization. Whether I’m generating 450 + qualified leads through consultative outreach or maintaining HubSpot and Salesforce pipelines with 98 % data accuracy, I focus on driving measurable results and building genuine relationships.

Fluent in English, Spanish, and Portuguese (intermediate French), I thrive in fast-paced, multicultural SaaS environments where clear communication, structure, and adaptability are key. My interests sit at the intersection of sales enablement, customer success, and business operations, where I can merge analytical thinking with people centric execution to help teams scale sustainably.

Right now, I’m exploring roles in Sales Development, Customer Success, and Operations, ideally within remote-first, tech-driven companies where I can keep learning, improve CRM processes, and grow toward RevOps or Strategic CSM positions long-term.

Experience

Work history, roles, and key accomplishments

Intern – Imperial Investment Services

Imperial Investement Services

Apr 2025 - Aug 2025 (4 months)

Streamlined investor onboarding in Airtable, cutting manual input by 30% and boosting data accuracy.

Optimized forms and logic for cleaner submissions. Partnered with investment team to improve founder–investor matching and CRM reliability.

Maintained 100+ investor records and reporting dashboards with full data integrity.

Airtable Investor Relations CRM Systems Data Management Process Optimization

B2C Customer Engagement and Sales Rep

UK Acquisitions

Mar 2024 - Jun 2024 (3 months)

Generated 450+ qualified leads in 3 months (~90 daily) via consultative door-to-door outreach, achieving 18% conversion and £15K monthly revenue.

Maintained 94% satisfaction across 270+ clients, onboarded 120+ with 0 churn, and kept HubSpot pipeline 98% accurate, improving regional forecasts within ±5%.

CRM (Hubspot Salesforce)Consultative Selling Customer Retention Data Reporting HubSpot

Sales Development | Customer Engagement

Naturgy

Mar 2023 - May 2023 (2 months)

Built and managed a 1,600+ lead pipeline in 2 months (~80 daily calls), converting 12% into qualified opps (£8K avg value).

Managed 400+ remote accounts with 91% retention and 95% issue resolution.

Collaborated cross-team in Salesforce to refine scripts (+22% conversions) and drove 15% account growth through upsell insights.

Cold Calling Salesforce Customer Success Pipeline Generation Sales Process Optimization

Fundraising & Events Coordinator

Solidarity EEA

Sep 2017 - May 2020 (2 years 8 months)

Coordinated fundraising campaigns and end-to-end events for 100+ participants, managed logistics, budgeting, marketing, and volunteer collaboration to drive participation and awareness.

Event Planning Fundraising Budgeting Stakeholder Engagement Volunteer Management Marketing Logistics

Technology & Communications Assistant

Sistel

Jun 2018 - Jul 2018 (1 month)

• Supported the tech communications department, gaining hands-on exposure to digital workflows & process automation.

• Performed data entry and documentation tasks with 99 % accuracy, improving workflow reliability.

• Collaborated with team members on tech support & admin tasks, strengthening coordination and communication skills.

Technical Support Team Collaboration Workflow Optimization Data Management

Education

Degrees, certifications, and relevant coursework

Imperial College London

Master of Science, Bioscience Futures (Innovation & Entrepreneurship)

2024 -

Pursuing an MSc in Bioscience Futures with a focus on innovation and entrepreneurship, applying scientific knowledge to commercial and customer-facing contexts.