Nicky Anup

Utilized data analytics to optimize sales pipelines and improve conversion rates by 10%. Designed and automated performance tracking dashboards using SQL and Python, reducing reporting time by 30%. Identified cross-selling opportunities, contributing to additional annual recurring revenue with a cross-sell rate of 15%.

Managed and expanded a diverse portfolio, securing international market entry and achieving a 25% increase in sales within the first year. Negotiated and closed high-value contracts, ensuring profitability and sustained partnerships. Conducted market research to identify trends, optimizing strategies to increase revenue by 15%.

Built and maintained strong client relationships, achieving a client retention rate of 80% and identifying up-selling opportunities that contributed to a 20% increase in revenue. Collaborated with internal teams to deliver customized solutions, achieving a 90% satisfaction score based on client feedback.

Managed over 50 key accounts using data analytics to track customer trends and improve upselling strategies. Implemented a new CRM workflow, enhancing team efficiency and reducing administrative workload by 20%.

Consistently exceeded sales quotas by 120% through personalized and persuasive sales pitches. Achieved the highest monthly sales in the team for 3 consecutive months, outperforming peers by 15%.

Post-Graduate Degree with a focus on data-driven decision making to support customer success and business growth strategies.

Developed expertise in customer relationship management, sales strategies, and marketing to drive business growth and enhance customer engagement.

Gained a strong foundation in marketing, communication, and social sciences, with a focus on effective customer communication and engagement strategies.