Looking for a job

Jesuloba Abidoye

@jesulobaabidoye

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I build warm customer relationships through sales, onboarding, CRM workflows, and multi-channel support.

Nigeria

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What I'm looking for

I'm looking to grow within a structured customer experience team where I can contribute through customer support, onboarding, CRM operations, and relationship-building while taking on increasing responsibility.

I've supported customers, leads, and vendors across Shopdome, Aurélia Apps, MealRush Express, Elomiran Consult, and JhayBeads in remote and startup environments.

At JhayBeads, I managed WhatsApp and Instagram customer communication, built personalised CRM follow-up sequences, and achieved a 20% repeat customer rate alongside a 4.8/5 satisfaction score. I also implemented WhatsApp automation workflows that reduced inquiry-to-resolution time by 35%.

I've onboarded more than 50 food vendors at MealRush Express, reducing setup time by 20%, and converted 25% of cold contacts into paying B2B clients at Aurélia Apps. My work spans cold calling, lead follow-up, appointment setting, product setup, account relationships, and order support.

I'm known for empathetic communication, clean CRM records, and keeping customers informed across WhatsApp, Instagram, voice calls, and operational tools. I’m looking to contribute to a structured CX team and take on increasing responsibility.

Experience

Work history, roles, and key accomplishments

Sales & Customer Support Representative

Shopdome

Oct 2025 - Jun 2026 (8 months)

Served as the first point of contact for customer inquiries across sales and support channels, handling inbound and outbound communication. Coordinated with logistics to track order status and resolve delivery issues, maintaining clean CRM records.

Customer Support Inbound Calls Outbound CRM Order Tracking Logistics Coordination