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Jessica Pinkstaff

@jessicapinkstaff

Healthcare Office Manager at Qualls Harbin Family Medicine coordinating patient referrals, insurance tasks, and daily front office operations.

United States
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At Qualls Harbin Family Medicine, I coordinate daily front office operations, including scheduling, registration, and office workflow. I also coordinate referrals, maintain patient records, and support insurance tasks while protecting confidential information.

I assist with hiring, onboarding, and staff training, and administer injections and call in medication refills as part of practice workflows.

At Hardin Medical Center, I scheduled outpatient speech, physical, and occupational therapy visits, processed insurance authorizations, and coordinated referrals. I also handled patient intake, insurance verification, copay collection, and Cerner record updates.

Alongside my healthcare work, I coordinate real estate transactions and client follow-up, and provide administrative and social media support for A & P Lawn Solutions. I previously owned Hot Tropic Tanning, managing daily operations and supervising employees.

Experience

Work history, roles, and key accomplishments

PT

Manager

Paradise Tans

Jan 2009 - Jan 2013 (4 years)

Managed operations and staff at a tanning salon.

HC

Respiratory Tech

Hardin Medical Center

Jan 2008 - Jan 2009 (1 year)

Provided respiratory therapy support in a medical center setting.

HC

Phlebotomist

Hardin Medical Center

Jan 2006 - Jan 2008 (2 years)

Performed blood draws and related laboratory duties.

HC

ER Admissions Clerk

Hardin Medical Center

Jan 2004 - Jan 2006 (2 years)

Managed patient admissions and clerical duties in the emergency room.

Education

Degrees, certifications, and relevant coursework

TC

TN Trees Real Estate Online Course

Real Estate Course, Real Estate

Completed an online real estate course in August 2017.

Tech stack

Software and tools used professionally

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