Open to opportunities

Shari OBrien

@shariobrien

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Experienced healthcare administrative professional with 25+ years in support.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated administrative professional with over 25 years of experience in the clerical and administrative side of healthcare. My expertise spans billing, coding, supervision, and patient communication, allowing me to effectively support both healthcare providers and patients. I pride myself on my ability to manage complex tasks while maintaining a high level of accuracy and professionalism.

In my current role as Business Office Manager at Summers Healthcare Center, I oversee daily census updates, manage financial reports, and communicate with families regarding account and insurance information. My previous experience as an Office Manager and Referral Specialist has equipped me with the skills necessary to excel in fast-paced environments, ensuring that all administrative functions run smoothly and efficiently.

Experience

Work history, roles, and key accomplishments

Current

Business Office Manager

Current

Summers Healthcare Center

Apr 2024 - Present (1 year 4 months)

Managed daily census updates, reconciled deposits, and handled Medicaid applications. Communicated with families regarding accounts and insurance, generated collection letters, and completed financial reports.

Financial Reporting Insurance Verification Collections Account Management Microsoft Excel Data Entry

Office Manager

Foot Country

Oct 2023 - Mar 2024 (5 months)

Provided administrative and clerical support, managed patient and insurance communications, and scheduled appointments and surgeries. Supervised employees and maintained accurate filing and scanning systems.

Administrative Support Clerical Support Medical Terminology Employee Supervision Scheduling Insurance Coordination Data Entry

Telephone Operator/Customer Service

SJ Neathawk Lumber

Jun 2022 - Sep 2023 (1 year 3 months)

Operated the switchboard, managed incoming calls, and handled overhead paging. Collaborated with contractor sales, processed orders, and scanned documents into the company's resource system.

Customer Service Order Processing Data Verification Document Scanning Communication Microsoft Office Problem Solving Time Management

Referral Specialist/Receptionist

Ronceverte Physicians Group

Nov 2021 - Jun 2022 (7 months)

Submitted prior authorizations to insurance companies and followed up on approvals and denials. Scheduled testing, procedures, and appointments for multiple providers, and managed patient check-ins, co-pays, and deductibles.