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Desiree Lampkin

@desireelampkin

Compassionate medical assistant dedicated to exceptional patient care.

United States
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What I'm looking for

I am looking for a role that allows me to leverage my skills in patient care and office management while contributing to a supportive healthcare team.

I am a dedicated and compassionate medical professional with a strong background in patient care and administrative support. With experience as a Certified Medical Assistant and Office Manager, I have honed my skills in providing exceptional customer service while ensuring the smooth operation of healthcare facilities. My journey in the medical field began after graduating from Everest Institute, where I gained the foundational knowledge necessary to excel in various roles.

Throughout my career, I have demonstrated my ability to adapt and thrive in fast-paced environments. At Dominion Family Healthcare, I was responsible for rooming patients, training new employees, and coordinating referrals, which enhanced my organizational and communication skills. Currently, as an Office Manager at Happy Health and Wellness, I manage appointment scheduling, referrals, and billing processes, ensuring that our patients receive the highest level of care and attention.

Experience

Work history, roles, and key accomplishments

HW
Current

Office Manager

Happy Health and Wellness

Sep 2023 - Present (1 year 11 months)

Managed office operations, including scheduling appointments and completing referrals. Handled inbound calls, created spreadsheets, posted payments, and ordered medications.

BP
Current

Director of Girls Basketball

Basketball Program

Mar 2017 - Present (8 years 5 months)

Directed the girls' basketball program, overseeing all operational aspects. Managed communication with parents and scheduled basketball tournaments.

DH

Certified Medical Assistant

Dominion Family Healthcare

Mar 2017 - Present (8 years 5 months)

Performed EKGs/ECGs and roomed patients efficiently. Coordinated incoming and outgoing referrals while also training new employees.

Education

Degrees, certifications, and relevant coursework

JS

James Bowie High School

High School Diploma, General Studies

Completed high school education at James Bowie High School, gaining foundational knowledge and skills.

EI

Everest Institute

Certificate, Medical Assisting

Graduated from Everest Institute with a focus on Medical Assisting, acquiring essential skills for healthcare support roles.

Tech stack

Software and tools used professionally

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Desiree Lampkin - Office Manager - Happy Health and Wellness | Himalayas