Desiree Lampkin
@desireelampkin
Compassionate medical assistant dedicated to exceptional patient care.
What I'm looking for
I am a dedicated and compassionate medical professional with a strong background in patient care and administrative support. With experience as a Certified Medical Assistant and Office Manager, I have honed my skills in providing exceptional customer service while ensuring the smooth operation of healthcare facilities. My journey in the medical field began after graduating from Everest Institute, where I gained the foundational knowledge necessary to excel in various roles.
Throughout my career, I have demonstrated my ability to adapt and thrive in fast-paced environments. At Dominion Family Healthcare, I was responsible for rooming patients, training new employees, and coordinating referrals, which enhanced my organizational and communication skills. Currently, as an Office Manager at Happy Health and Wellness, I manage appointment scheduling, referrals, and billing processes, ensuring that our patients receive the highest level of care and attention.
Experience
Work history, roles, and key accomplishments
Office Manager
Happy Health and Wellness
Sep 2023 - Present (1 year 11 months)
Managed office operations, including scheduling appointments and completing referrals. Handled inbound calls, created spreadsheets, posted payments, and ordered medications.
Director of Girls Basketball
Basketball Program
Mar 2017 - Present (8 years 5 months)
Directed the girls' basketball program, overseeing all operational aspects. Managed communication with parents and scheduled basketball tournaments.
Billing Specialist
ALN
Oct 2022 - Jun 2023 (8 months)
Processed and worked on insurance claims, communicating with insurance companies to resolve issues. Adjusted and appealed claims both online and via paper submissions.
Certified Medical Assistant
Dominion Family Healthcare
Mar 2017 - Present (8 years 5 months)
Performed EKGs/ECGs and roomed patients efficiently. Coordinated incoming and outgoing referrals while also training new employees.
Education
Degrees, certifications, and relevant coursework
James Bowie High School
High School Diploma, General Studies
Completed high school education at James Bowie High School, gaining foundational knowledge and skills.
Everest Institute
Certificate, Medical Assisting
Graduated from Everest Institute with a focus on Medical Assisting, acquiring essential skills for healthcare support roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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