Open to opportunities

Stormy Cordero

@stormycordero

Message

Customer-focused operations and medical office professional fluent in English and Spanish.

United States

Message

What I'm looking for

I seek a role where I can apply medical office administration, patient relations, and operational leadership in a collaborative, growth-focused environment.

I am a results-driven operations and medical office professional with extensive experience in customer service, medical administrative support, insurance services, sales, and team leadership. I have managed front-end retail operations, medical reception and clinical support, owned and operated a small business, and currently provide life insurance solutions while recruiting and handling policy data entry.

My strengths include relationship-building, clear communication, HIPAA-compliant medical records and billing, bilingual client service, and training staff to improve efficiency and client satisfaction. I hold certifications in Notary Public and HIPAA & Privacy Act training, and I consistently apply resourceful problem-solving to support operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Life Insurance Agent

Current

Primerica

Mar 2025 - Present (11 months)

Provide families with comprehensive life insurance solutions through sales, client education, and recruiting activities; complete policy application data entry to support revenue growth.

Recruiting Data Entry Policy Processing Customer Service Lead Generation

Medical Receptionist

West Texas Chiropractic Center

Mar 2021 - Sep 2024 (3 years 6 months)

Coordinated scheduling, medical billing/coding, records management, and imaging referrals while supporting patient care and administering passive therapies for chiropractic and MVA cases.

Medical Reception Medical Billing Scheduling Records Management Patient Care MRI CT X Ray Referrals

Operations Assistant Manager

Dollar Tree

Nov 2016 - Nov 2019 (3 years)

Managed front-end store operations, trained associates, oversaw audits, cash management, deposits, and asset protection to maintain operational efficiency and customer service standards.

Retail Operations Cash Handling Audit Asset Protection Customer Service

Business Owner

Cordero Cleaning Company

Jun 2013 - Jun 2015 (2 years)

Oversaw all business operations including scheduling, staff supervision, accounts payable/receivable, inventory, and client relationship management to ensure service quality and retention.

Business Operations Staff Supervision Scheduling Accounts Payable Inventory Management Client Relations Quality Control

Medical Assistant

Colorado Care Center Inc.

Apr 2008 - Jun 2010 (2 years 2 months)

Performed administrative duties maintaining medical charts and financial accounts and delivered clinical support including vitals, patient workups, medication administration, and physician assistance.

Clinical Support Vital Signs Patient Workups Administrative Support Billing