I'm currently supporting customers at Twin Cities Auto Glass by answering incoming calls, scheduling appointments, filing insurance claims, and collecting payments.
Previously, I worked with the Hmong American Farmers Association to build farmer capacity, create produce contracts, translate training materials, train members, and coordinate inventory, packaging, and delivery. I also maintained relationships among farmers, vendors, buyers, and contractors.
At Gaughan Companies, I assisted commercial property management through tenant communication, service requests, invoicing, vendor coordination, work orders, compliance, and property showings.
My background also includes interpretation, reception, administration, and early childhood education. I bring experience supporting clients, maintaining records, training others, and working with children in classroom settings.
