Maimai Hmong

I’m a customer service and communication professional with over 20 years of experience working directly with clients, managing sensitive information, and building strong customer relationships. I’m known for professionalism, active listening, and attention to detail, especially in roles that require accuracy and discretion.

I hold a Bridging the Gap Professional Medical Interpreter Training Certificate, and I’m experienced providing bilingual communication support in English and Hmong. I help facilitate understanding during phone calls, appointments, and everyday interactions with patience, cultural awareness, and clear communication.

My background includes licensed customer-facing work where I handled appointment scheduling, payments, client records, and daily business operations while maintaining high accuracy. I also bring experience from manufacturing and telemarketing—assembling components to detailed specifications and using established scripts and procedures to communicate effectively and document outcomes.

I’m currently seeking remote opportunities in customer service, administrative support, scheduling, intake coordination, patient support, data entry, or other communication-focused roles where I can support people, follow processes, and deliver reliable results.