Johana Colón

Assisted customers by answering calls and providing accurate information regarding account activation, benefits, and upgrades. Evaluated customer accounts to determine correct solutions and developed relationships to provide excellent customer service.

Taught students to love one another and aid their peers, while also assisting other teachers and working one-on-one with students of various ages. Helped students understand the curriculum and maintained a flexible approach to support school operations.

Worked as a Head Start teacher, ensuring children's safety and well-being in the environment. Taught children colors and words, striving to provide them with the best education. Maintained a clean environment, filled in shifts, and assisted bilingual families.

Greeted diverse customers with a warm and joyful environment, providing excellent customer service. Managed opening and closing shifts, including counting money and ensuring everything was in place for the next shift. Handled returns, exchanges, and processed various transactions with accuracy.

Completed an Associate's degree in Criminal Justice. Studied various aspects of the criminal justice system.