Dajhavetta Turner
@dajhavettaturner
Customer service specialist with strong analytical and communication skills.
United StatesWhat I'm looking for
I am an enthusiastic customer service specialist with a strong background in managing complex issues and delivering exceptional client satisfaction. My experience as a Store Manager at Family Dollar has equipped me with the skills necessary to coordinate financial transactions, oversee administrative functions, and maintain operational efficiency. I take pride in my ability to communicate effectively with clients and team members, ensuring that all inquiries are addressed promptly and professionally.
Previously, I served as a General Manager at Taco Bell, where I honed my skills in food order processing and customer service. My role involved coordinating with multiple branches to streamline communication and ensure timely updates. I am dedicated to fostering a positive environment for both customers and staff, and I continuously seek opportunities to improve processes and enhance service delivery.
Experience
Work history, roles, and key accomplishments
Store Manager
Family Dollar
Jul 2022 - Present (2 years 10 months)
Coordinated financial transactions, including money handling, and administering payroll submissions. Facilitated operational efficiency by surveys for customers, preparing onboarding materials, and maintaining up-to-date staff records. Oversaw administrative functions such as distributing payment receipts, ordering office supplies, and arranging training sessions for new employees.
General Manager
Taco Bell
Jan 2013 - Present (12 years 4 months)
Oversaw the creation and processing of food orders, ensuring efficient deliveries of food orders. Provided consistent customer service, effectively addressing client inquiries and resolving issues to maintain satisfaction. Coordinated with multiple branches via email to obtain timely updates and streamline communication.
Education
Degrees, certifications, and relevant coursework
Dunbar High School
High School Diploma, General Studies
Completed general high school curriculum, focusing on foundational academic subjects. Gained essential knowledge and skills across various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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