Sarah Wilson

Supervised and streamlined daily operations to ensure maximum efficiency and high-quality service. Managed inventory control processes, including product ordering, stocking, and audits.

Provided remote member support, ensuring prompt, accurate, and empathetic assistance. Utilized CRM tools to track and manage member requests, ensuring proper documentation and follow-up.

Planned routes for efficient, timely deliveries, meeting deadlines and ensuring customer satisfaction. Managed high-volume deliveries in time-sensitive situations while ensuring safety and compliance.

Maintained confidentiality and protected sensitive guest information, ensuring the integrity and security of the establishment. Managed mail and package distribution, keeping an organized log for accountability.

Led cross-training initiatives for team members, ensuring flexibility in job functions and improving operational efficiency. Oversaw daily operations, including opening and closing routines, to maintain store standards.

Managed financial responsibilities, accurately counting cash and preparing bank deposit statements. Conducted quality checks on orders, addressed customer complaints promptly, and provided constructive feedback.

Managed cash and credit card transactions, issued receipts, and provided change accurately. Enhanced customer experience by providing product information and promoting the rewards program.

Completed coursework required for a high school diploma. Developed foundational knowledge across various subjects including mathematics, science, and humanities.