Open to opportunities

Cora Gray

@coragray

Message

Dedicated general manager with strong leadership and customer service skills.

United States

Message

What I'm looking for

I am seeking a role that values strong leadership and offers opportunities for professional growth.

I am a dedicated professional with extensive experience in management and customer service. Currently, I serve as a General Manager at Dunkin, where I develop and implement business strategies to achieve both short and long-term goals. My leadership style focuses on team building and providing constructive feedback, which has fostered a respectful and productive work environment.

Previously, I held positions as a Shift Manager at Sonic and as a Bartender/Bar Manager at The Flying Cow. In these roles, I honed my multitasking abilities in demanding environments and received recognition for effectively managing and training employees. My commitment to exceptional service has allowed me to build long-term relationships with customers, ensuring their experiences are prioritized and customized.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

Dunkin

Aug 2022 - Present (2 years 9 months)

Developed and implemented business strategies to achieve short and long-term goals. Provided feedback and developed strategic plans for service excellence.

Organizational Skills Business Strategy Feedback Strategic Planning

Bartender/Bar Manager

The Flying Cow

May 2020 - Present (5 years)

Developed trusting long-term relationships with customers by prioritizing and customizing each experience. Specialized in being a brand spokesmodel to increase customer engagement and gained experience in mixology.

Customer Service Mixology Event Planning Inventory Management

Shift Manager

Sonic

Aug 2019 - Present (5 years 9 months)

Managed and trained employees, ensuring restaurant integrity and customer service etiquette. Reviewed and calculated inventory against sale distribution, oversaw cash payouts, and managed daily cash flow.

Multitasking Customer Service Inventory Management

Education

Degrees, certifications, and relevant coursework

Northeast Texas Community

Bachelors, Psychology

Currently working on a Bachelor's degree in Psychology.

Daingerfield Lone Star High School

High School Diploma, General Studies

Grade: 3.8 GPA

Received a National Honor Society award and attended four college classes my junior year, which qualified me to graduate a year earlier. Graduated with a 3.8 GPA.