Artrea Flonnory
@artreaflonnory
Customer-focused professional with strong multitasking and communication skills.
What I'm looking for
I am a dedicated customer-focused professional with a strong background in management, customer service, and team leadership. My experience spans various roles where I have consistently demonstrated my ability to foster positive work environments and deliver outstanding service. I pride myself on my attention to detail and exceptional communication skills, which have enabled me to exceed goals and drive operational success.
Throughout my career, I have taken on various responsibilities, from managing executive schedules as an Executive Assistant to overseeing daily operations as a Sales Strategy Manager at McDonald's. My ability to analyze customer issues and provide effective solutions has been key in maintaining positive customer relationships. I am passionate about training and mentoring staff to achieve their goals, ensuring a cohesive and productive team environment.
As I seek new opportunities in management, customer service, team leadership, operations, or sales, I am eager to bring my skills and experience to a dynamic organization where I can contribute to operational excellence and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Executive Assistant
Insomniac Remodeling
Feb 2024 - Jan 2025 (11 months)
Managed executive schedules, meetings, and daily tasks. Screened calls, handled email correspondence, and routed messages. Coordinated travel arrangements (flights, accommodations, transportation).
Customer Care Representative
Comcast
Apr 2023 - Jan 2024 (9 months)
Responded promptly to customer calls, diagnosing issues and providing timely solutions. Recorded customer interactions and information in the company’s CRM system. Analyzed customer issues, provided solutions, and resolved complaints effectively.
Sales Strategy Manager
McDonald's
Mar 2022 - Mar 2023 (1 year)
Oversaw daily operations and ensured smooth service with well-organized scheduling. Trained and mentored staff in their roles, encouraging goal achievement and performance improvement. Provided leadership, set clear expectations, and ensured adherence to company policies.
Manager
Toys "R" Us
Apr 2021 - Mar 2022 (11 months)
Managed inventory and stock rotation to avoid overstocking and product shortages. Led visual merchandising efforts to enhance store presentation and sales. Implemented sales strategies and promotions to drive revenue growth.
Education
Degrees, certifications, and relevant coursework
DELCASTLE HIGH SCHOOL
High School Diploma, General Studies
Completed high school education, earning a diploma. Developed foundational academic skills and prepared for future endeavors.
Availability
Location
Authorized to work in
Job categories
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