AF
Open to opportunities

Artrea Flonnory

@artreaflonnory

Customer-focused professional with strong multitasking and communication skills.

United States

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated customer-focused professional with a strong background in management, customer service, and team leadership. My experience spans various roles where I have consistently demonstrated my ability to foster positive work environments and deliver outstanding service. I pride myself on my attention to detail and exceptional communication skills, which have enabled me to exceed goals and drive operational success.

Throughout my career, I have taken on various responsibilities, from managing executive schedules as an Executive Assistant to overseeing daily operations as a Sales Strategy Manager at McDonald's. My ability to analyze customer issues and provide effective solutions has been key in maintaining positive customer relationships. I am passionate about training and mentoring staff to achieve their goals, ensuring a cohesive and productive team environment.

As I seek new opportunities in management, customer service, team leadership, operations, or sales, I am eager to bring my skills and experience to a dynamic organization where I can contribute to operational excellence and customer satisfaction.

Experience

Work history, roles, and key accomplishments

IR

Executive Assistant

Insomniac Remodeling

Feb 2024 - Jan 2025 (11 months)

Managed executive schedules, meetings, and daily tasks. Screened calls, handled email correspondence, and routed messages. Coordinated travel arrangements (flights, accommodations, transportation).

CO

Customer Care Representative

Comcast

Apr 2023 - Jan 2024 (9 months)

Responded promptly to customer calls, diagnosing issues and providing timely solutions. Recorded customer interactions and information in the company’s CRM system. Analyzed customer issues, provided solutions, and resolved complaints effectively.

MC

Sales Strategy Manager

McDonald's

Mar 2022 - Mar 2023 (1 year)

Oversaw daily operations and ensured smooth service with well-organized scheduling. Trained and mentored staff in their roles, encouraging goal achievement and performance improvement. Provided leadership, set clear expectations, and ensured adherence to company policies.

Education

Degrees, certifications, and relevant coursework

DS

DELCASTLE HIGH SCHOOL

High School Diploma, General Studies

Completed high school education, earning a diploma. Developed foundational academic skills and prepared for future endeavors.

Tech stack

Software and tools used professionally

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Artrea Flonnory - Executive Assistant - Insomniac Remodeling | Himalayas